Technical support Use Cases

Research computing usually involves advanced systems, applications, and methods. Technical support is necessary for researchers, students, and educators to make effective use of the services and resources available to the community and continuously advance the leading edge of what is possible.


(2 use cases)
Use Case ID Title Use Case Description
TS-03 Scan a moderated researcher forum for a solution to a problem other researcher are likely to have had
TS-04 Share a read-only view of a remote desktop session with someone else