Training Discovery

Leading a Customer-Centric Culture (2013)

Format: Streamed Events(Training)

Description: What do great companies have in common? Great customer service. Discover how to chart your team on a course that focuses on the customer, with three no-nonsense tips. Jeff Toister discusses how to set a direction, create mile markers, and course correct when things get off track.

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Quality Level	Production
Audience	uiuc.edu

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ACCESS is an advanced computing and data resource supported by the National Science Foundation and made possible through these lead institutions and their partners:
Carnegie Mellon University, University of Colorado Boulder, University of Illinois at Urbana-Champaign, and State University of New York at Buffalo .

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Training Discovery

Leading a Customer-Centric Culture (2013)