Research Resource Discovery

Telecom Unit Coordinator (TUC)

Affiliation: UIUC

Provider: Engineering IT

Type: Consulting And Support

Description: Coordinates setup and changes to campus telephone (voice over IP) and networking systems on behalf of Engineering units. Requests Skype for Business service be established to new University employees based on the needs of the requesting unit. Aligns transferring employees to appropriate CFOP, per request of the supported unit. This includes removal of leaving and addition of incoming, Submits network jack installation and change requests, Submits work order requests for wireless access points, Submits RightFax requests based on the needs of the requesting units, Submits requests for new wireless access points to expand wireless coverage.

Keywords: network

Quality Level: production