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TACC Wrangler, Ticket System Integration Status

Component: 
Ticket System Integration
Resource: 
TACC Wrangler
Status: 
Pass
Notes: 

TACC has an XSEDE ticket bucket and there is a tag for Wrangler. 

TACC ticket bucket includes tickets to all TACC resources that are integrated into XSEDE.  This ticket bucket currently has: 7 new tickets ranging from 4 hours old to 8 months old; 156 Open tickets ranging from 16 hours old to 2 years old; 166 tickets in user wait ranging from 24 hours old to 2 years old; 19 tickets in internal wait ranging from 2 weeks old to 1 year old.   Please have someone take a look and close out tickets.  

I will ask Operations to provide me a ticket dashboard that just shows specific SPs for SP checklist reviews next time to limit ticket review to just the SP under review