Service providers often encounter hardware, software, digital service, or user application problems that others might have encounter in the past. Online moderated discussion forums are a useful tool for exploring known solutions to similar problems. When a solution isn't already discussed, moderated forums are also useful for sharing, discussing, and identifying solutions using the community. Different discussion forums may target different segments of the global research computing community.
For XSEDE specific problems XSEDE offers these moderated forums:
For general research cyberinfrastructure problems, XSEDE recommends using:
These resources complement the XSEDE helpdesk <firstname.lastname@example.org> where service providers can request assistance with XSEDE provided or supported software and services.
SPI-16: Scan a moderated service provider forum for a solution to a problem other SPs are likely to have had