JIRA Issue

[#XCI-482] Confirm Globus support for Web SSO service on XSEDE help desk

[XCI-482] Confirm Globus support for Web SSO service on XSEDE help desk Created: 10/01/2018  Updated: 01/09/2019

Status: Closed
Project: XSEDE Cyberinfrastructure Integration
Component/s: None
Fix Version/s: PY8 (Sep '18 - Aug '19)

Type: Task Priority: Major
Reporter: Lee Liming Assignee: Lee Liming
Resolution: Unresolved Votes: 0

Issue Links:
SD&I Deliverable
is deliverable of XCI-478 Web SSO service integration Development
XSEDE Areas:
RACD Integration Services, RACD Security
XSEDE Priority: -
Public activity link: https://software.xsede.org/display/xci-482
Use Cases:
CAN-06: Authenticate with an application, CB-01: InCommon-based Authentication, IDM-02: Login to a community’s user portal with a community username and password, IDM-04: Login to a community’s user portal with an identity from another organization, IDM-05: Link or unlink an identity from another organization, IDM-06: Login to a web application or science gateway with a community identity, IDM-07: Login to a locally installed application with a community identity, SGW-01: Acquire credentials that allow use of community resources
Track status in meeting: no

 Description   

We need to confirm that Globus support staff are prepared to support the XSEDE Web SSO service via the XSEDE Help Desk.

We also need to confirm that Help Desk staff who triage new tickets know how to recognize and assign Web SSO service tickets.



 Comments   

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