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JIRA Issue

[#XCI-347] Improve management of software support contacts

[XCI-347] Improve management of software support contacts Created: 03/06/2018  Updated: 07/12/2018

Status: Proposed
Project: XSEDE Cyberinfrastructure Integration
Component/s: None
Fix Version/s: None

Type: XCI Agile Activity Priority: Major
Reporter: Shava Smallen Assignee: Unassigned
Resolution: Unresolved Votes: 0

Issue Links:
Relates
relates to XCI-97 Mirror CSR Support Contacts from Drup... Closed
XSEDE Priority: -
Public activity link: https://software.xsede.org/display/xci-347
Devel Repository: https://software.xsede.org/svn/xci/activities/xci-347/trunk/
Effort and Costs:
Staff Name (Lastname, Firstname) Effort (person weeks) Roles or Contributions Status
<Activity Lead Name – Last, First> 6 six weeks of effort to lead and implement the activity (required) none
<User Doc Drafter – Last, First> 0.2 one day of effort to draft user documentation (required ) none
TBD (tester) 1 one week of effort to test the software none
... ... .. none
Deliverables:
Due by Activity Deliverable
DSR Design document*
TRR Implemented Software Capability
TRR Other type of deliverable
TRR Deployment plan*
TRR Test plan*
TRR User documentation*
TRR (post) TRR Baseline* (Shava)
Deployment Deployment Baseline* (Shava)
Deployment Test Report* (Shava)
  • Click on "Deliverables" tab for URL.
Lead Tester: Shava Smallen

 Description   

The CSR now supports manual entry of software and will be mirrored via Information Services. We should hook this data into the XOC (so they know how to route requests) and Gateways.