XSEDE Capability Delivery Plan for "RC-05: Request a software installation"

Use Case RC-05: Request a software installation

Area: Community Building
URLs: Review

Executive Summary: A researcher or educator needs to request installation of a software application or library on a resource someone else administers.

Organization: 
XSEDE
First CDP: 2019-09-20
Current CDP: 2019-09-20
Current Implementation Status: 
Time & Effort Summary: 

This use case is fully satisfied by the current XSEDE system.

Significant Revisions:
This capability is currently supported by the following 4 components:
Component User facing? Component’s role in the capability
Information Publishing Framework (IPF) no Enables a resource operator (service provider) to publish what software is available on a resource
Information Services no Aggregates information about the software available across resources
XSEDE Ticket System yes Community members can submit a ticket to the XSEDE ticket system requesting the specific software package on a specific XSEDE resource. They will receive their response via the ticket system.
XSEDE User Portal (XUP) yes Enables a user to search for software available on resources (https://portal.xsede.org/software#/). Enables a user to submit and track a request to install new software (https://portal.xsede.org/group/xup/help-desk).